Returns and Refund Policy

RETURNS

Exploring the latest ways to achieve your health goals can enhance your wellness journey. But, if you’ve ordered something that isn’t quite right for you, simply return the product within 30 days from the date of purchase for a full refund.  Please note that all returns valued at $200 or more are subject to a 20% processing fee. You should receive your refund within two weeks of our receipt of the product.

To begin the return process, start a chat or send us an email at support@herbsgra.com.

Information required to begin the return process via email, please include:

• Customer number
• Order number
• Product number(s) you would like to return & quantity
• Reason for return

Our wellness advocates are available to listen to your concerns, answer product questions and guide you toward the best solution.